:root{--ink:#2a2027;--muted:#766873;--pink:#ca4682;--line:#eddfe7;--soft:#fff0f6}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;background:#fffafc;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.site-head{height:76px;display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100vw - 1140px)/2));border-bottom:1px solid var(--line);background:white}.site-head a{color:var(--ink);text-decoration:none;font-size:14px;font-weight:700}.brand{display:flex;align-items:center;gap:12px}.brand strong{font-size:22px}.brand span{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;background:var(--pink);color:white;font-weight:900}main{max-width:1140px;margin:auto;padding:56px 24px 80px}.eyebrow{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.13em;color:var(--pink);margin:0 0 14px}h1{font-size:clamp(32px,4.5vw,54px);line-height:1.1;letter-spacing:-.045em;margin:0 0 20px}.intro>p:last-child{max-width:700px;color:var(--muted);font-size:17px;line-height:1.7;margin:0}.form-layout{display:grid;grid-template-columns:300px minmax(0,1fr);gap:52px;margin-top:42px}.help-note{padding:24px 0}.letter-icon{font-size:30px;color:var(--pink)}h2{font-size:20px;margin:18px 0 12px}.help-note p{color:var(--muted);font-size:14px;line-height:1.8}.form-card{padding:28px;border:1px solid var(--line);border-radius:20px;background:white;box-shadow:0 14px 50px #74385408}.quick-topics{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:24px}.quick-topics button{padding:9px 12px;border:1px solid var(--line);background:white;color:#694e5c;border-radius:8px;font-size:12px;cursor:pointer}.quick-topics button.active{background:var(--soft);border-color:#d890b0;color:#9e2e62}form{display:grid;gap:18px}label{display:grid;gap:7px;font-size:13px;font-weight:700}input,textarea,select{width:100%;padding:12px 14px;min-height:46px;border:1px solid #decfd7;background:white;border-radius:8px;color:var(--ink);font:inherit}textarea{resize:vertical;line-height:1.6}input:focus,textarea:focus,select:focus{outline:2px solid #eaa5c3;outline-offset:2px}.two-columns{display:grid;grid-template-columns:1fr 1fr;gap:16px}.consent{grid-template-columns:20px 1fr;font-size:12px;font-weight:400;line-height:1.6;color:var(--muted)}.consent input{padding:0;width:18px;min-height:18px;margin:2px 0;accent-color:var(--pink)}.honey{position:absolute;left:-10000px}.form-error{margin:0;color:#a02842;font-size:13px;line-height:1.5}.form-error:empty{display:none}.send{border:0;border-radius:9px;padding:15px 24px;background:var(--ink);color:white;font:inherit;font-size:14px;font-weight:750;cursor:pointer}.send:hover{background:#49313f}.send:disabled{opacity:.5;cursor:not-allowed}.confirmation{text-align:center;max-width:680px;margin:72px auto;padding:48px 30px;border:1px solid var(--line);border-radius:24px;background:white}.confirmation-icon{display:grid;place-items:center;width:64px;height:64px;background:var(--soft);color:var(--pink);border-radius:50%;font-size:30px;margin:0 auto 26px}.confirmation h1{font-size:36px}.confirmation p{color:var(--muted);line-height:1.7;margin:0}.request-history{max-width:760px;margin:auto}.muted{color:var(--muted);line-height:1.6}.correspondence{margin:32px 0}.correspondence article{padding:24px 0;border-top:1px solid var(--line)}.correspondence header{display:flex;justify-content:space-between;gap:12px;font-size:13px}.correspondence time{color:var(--muted);font-size:12px}.correspondence p{white-space:pre-wrap;line-height:1.7;font-size:15px}@media(max-width:760px){.site-head{padding:0 18px;height:64px}.brand strong{font-size:19px}main{padding:36px 18px 60px}.form-layout{grid-template-columns:1fr;gap:20px;margin-top:28px}.help-note{display:none}.form-card{padding:20px}.two-columns{grid-template-columns:1fr}.confirmation{margin:35px auto;padding:35px 22px}.confirmation h1{font-size:30px}.correspondence header{flex-direction:column;gap:4px}}
.embedded{background:white}.embedded .site-head{display:none}.embedded main{padding:16px 0 24px}.embedded .form-layout{grid-template-columns:1fr;margin-top:26px}.embedded .help-note{display:none}.embedded h1{font-size:34px}.embedded .confirmation{margin:24px auto}.embedded .eyebrow{display:none}

.request-history{max-width:860px}.request-history>h1{font-size:clamp(29px,4vw,43px);margin-bottom:14px}.request-history>.muted{max-width:720px;margin-bottom:24px}.history-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 0;border-bottom:1px solid var(--line)}.history-toolbar>strong{font-size:15px;overflow-wrap:anywhere}.secondary-button{padding:9px 13px;border:1px solid #dfbfd0;border-radius:9px;background:#fff;color:#8f3960;font:inherit;font-size:12px;font-weight:650;cursor:pointer}.secondary-button:disabled{opacity:.5;cursor:default}.confirmation>.secondary-button{margin-top:24px}.correspondence{display:grid;gap:16px;margin:20px 0 28px}.correspondence article{padding:20px;border:1px solid var(--line);border-radius:16px;background:#fff;min-width:0}.correspondence article.support-answer{background:#f0f8f3;border-color:#cfe5d7}.correspondence header{align-items:baseline;gap:10px}.correspondence header strong{font-size:13px}.correspondence time{font-size:11px;white-space:nowrap}.correspondence p{margin:12px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.7}.request-history .form-card h2{margin:0;font-size:20px}.reply-note{margin:0;color:var(--muted);font-size:12px;line-height:1.6}.photo-picker{display:grid;gap:10px}.photo-select{position:relative;display:flex;align-items:center;justify-content:center;width:max-content;min-height:42px;padding:10px 15px;border:1px dashed #c9769e;border-radius:10px;background:#fff5f9;color:#9a3c68;font-size:13px;cursor:pointer}.photo-select input{position:absolute;inset:0;opacity:0;width:100%;height:100%;padding:0;cursor:pointer}.photo-select:focus-within{outline:2px solid #ba5b89;outline-offset:3px}.photo-select:has(input:disabled){opacity:.5;cursor:default}.photo-picker>.muted{margin:0;font-size:12px;line-height:1.5}.selected-photos,.message-photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px}.selected-photos:empty,.message-photos:empty{display:none}.selected-photo,.message-photo{position:relative;min-width:0;margin:0;padding:8px;border:1px solid #eadbe3;border-radius:10px;background:#fff}.selected-photo img,.message-photo img{display:block;width:100%;height:125px;object-fit:contain;border-radius:6px;background:#f6f3f5}.selected-photo figcaption,.message-photo figcaption{display:block;margin-top:7px;font-size:11px;line-height:1.4;color:#766873;overflow-wrap:anywhere}.selected-photo button{display:block;width:100%;margin-top:7px;padding:6px;border:1px solid #e4ccd8;border-radius:7px;background:white;color:#8e3d62;font-size:11px;cursor:pointer}.message-photos{margin-top:14px}.message-photo a{display:block;color:#8d3b60;text-decoration:none}.message-photo a:focus-visible{outline:2px solid var(--pink);outline-offset:3px}.message-photo .photo-open-label{display:block;margin-top:6px;font-size:10px;text-decoration:underline}.message-photo .photo-unavailable{display:block;padding:18px 8px;background:#f8f3f5;color:#7b6271;font-size:11px;text-align:center}.upload-feedback{display:grid;gap:7px;color:#7c4660;font-size:12px}.upload-feedback progress{width:100%;height:9px;accent-color:var(--pink)}.upload-feedback span{line-height:1.5}button:focus-visible{outline:2px solid #ba5b89;outline-offset:3px}
@media(max-width:600px){.history-toolbar{align-items:flex-start;gap:10px}.history-toolbar>.secondary-button{flex-shrink:0;font-size:11px;padding:8px 9px}.correspondence{gap:12px}.correspondence article{padding:16px;border-radius:13px}.correspondence header{align-items:flex-start}.correspondence time{white-space:normal}.selected-photos,.message-photos{grid-template-columns:repeat(2,minmax(0,1fr))}.selected-photo img,.message-photo img{height:112px}.photo-select{width:100%}.request-history .form-card{padding:18px}.embedded .request-history h1{font-size:29px}}

#address-fields { margin:0; padding:16px; display:grid; gap:12px; border:1px solid var(--line); border-radius:12px; }
#address-fields legend { padding:0 5px; font-weight:700; }
#address-fields p, #address-scope p { line-height:1.5; margin:0; }
#address-scope { max-width:min(34rem,90vw); padding:24px; border:1px solid var(--line); border-radius:16px; color:var(--ink); }
#address-scope h2 { font-size:1.3rem; margin:0 0 12px; }
#address-scope p + p { margin-top:8px; }
#address-scope::backdrop { background:rgb(39 22 35 / 46%); }
#address-scope form { display:flex; flex-wrap:wrap; gap:8px; margin-top:18px; }
#address-confirmation { max-width:34rem; margin:auto; }
#address-preview { white-space:pre-line; line-height:1.6; padding:12px; border-radius:8px; background:var(--soft); }
#address-preview:empty { display:none; }